Effective Date: October 23, 2025
1. Replacement Policy
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We offer replacement only within 7 days of delivery.
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No refunds are issued under any circumstances.
2. Eligibility
To be eligible for replacement:
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The product must be unused, unwashed, and in original packaging.
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A clear photo or video proof must be shared showing the defect or wrong item.
3. Return Shipping
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If the mistake is from Posh By Dn (wrong or damaged item), we will cover return shipping.
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If the customer ordered the wrong size, color, or changes their mind, the customer bears the return shipping cost.
4. Non-Replaceable Items
For hygiene and safety, some items (like innerwear or customized pieces) are non-returnable.
5. Process
Email us at poshbydn@gmail.com
or call +91 6282-911078 within 7 days of receiving your order to request a replacement.
